SIRA bulletin - Issue 39
Turning around poor return to work performance
SIRA has today outlined a plan to address poor return to work performance in the NSW workers compensation scheme.
Return to work rates – a key performance measure for the scheme – have continued to decline since 2015, with more workers off work today than ever before.
SIRA Chief Executive Adam Dent said that SIRA has developed a priority action plan to address the factors that are contributing to the poor performance.
“Today I have announced a suite of actions that SIRA will implement to lift return to work performance and get it back to acceptable levels,” Mr Dent said.
What's new
Expansion of CTP Assist
SIRA is expanding its successful CTP Assist service so that people injured in motor accidents receive even greater information and support.
Quarterly regulatory update
SIRA has published the latest summary of its regulatory activity in the motor accidents and workers compensation schemes.
Quick Links
Have your say on a new return to work Standard of Practice
SIRA is asking for feedback on a return to work and early intervention Standard of Practice, which articulates SIRA’s expectations of insurers in the early management of claims.
Dashboard on healthcare costs and outcomes
SIRA has published the latest dashboard on healthcare costs and outcomes in the workers compensation and CTP schemes for the quarter ending 31 March 2021.
Updated health-related fees orders
New fees and rates orders for physiotherapy, chiropractic and osteopathy; psychology and counselling; hearing aids; massage therapy; independent medical examinations and reports; injury management consultants; and independent consultants come into effect and will be published on the SIRA website from 1 January 2022.
Terms of Reference for the Corrective Services review
SIRA has published the Terms of Reference for the Corrective Services NSW claims review, which aims to assess the compliance and performance of Corrective Services NSW and QBE claims management practices against the workers compensation legislation.
Consultation on McDougall Review recommendations: Submissions published
Submissions to SIRA’s consultation on the McDougall Review recommendations, COVID-19 and future opportunities for personal injury schemes have now been published.
Christmas closedown
Our offices will be closed from Monday 27 December 2021 and will reopen on Monday 10 January 2022.
You can continue to contact us during the shutdown period (excluding public holidays) on 1300 656 919 for CTP enquiries or on 13 74 72 for workers compensation and home building enquiries. You can also email us at [email protected].
SIRA wishes all its customers and stakeholders a safe and joyful festive season.