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SIRA funded programs to support recovery at work

SIRA provides a number of vocational programs to support recovery through work and achieve work participation outcomes.

Recover at Work Assist for Small Business

This program helps small employers overcome financial hardship when providing suitable work to help their worker recover at work after a work-related injury or illness.


COVID-19 update: If a small business using the Recover at work assist program for a worker on a recovery at work plan scales back/closes due to the impact of COVID-19, the period of the program remaining can be resumed, once the period of changed business operations is over and the worker returns to work on their upgrading plan.

What do I need to do? Update the vocational program details form with the amended end dates when known and submit to the insurer.

How does it work?

The insurer provides your employer with an assistance payment of up to $400 per week for a combined total of up to six weeks.

This payment helps to offset the costs of making alternative arrangements to cover your usual duties while you participate in a recover at work plan and build capacity so you can return to your pre-injury duties and hours. For example, your employer might employ a casual staff member or offer overtime to existing staff.

Eligibility

You are eligible if you:

  • are receiving weekly payments
  • have current work capacity
  • use the program within 26 weeks from the date the injury was entered into the insurer's system.

Small employers are eligible if they:

  • employ up to 19 full-time (or equivalent) workers
  • have a basic premium tariff of $30,000 or less
  • hold a current workers compensation policy with an insurer in NSW
  • can demonstrate that alternative arrangements have been made to carry out the worker’s pre-injury duties
  • can demonstrate it is not reasonably practicable to offer suitable work
  • can demonstrate that engaging additional assistance to enable the worker to recover at work will cause financial hardship to the business.

For more information read the Recover at Work Assist for Small Business guidance material, factsheet for employers, and insurers along with frequently asked questions about the program.

How to apply

Speak to the insurer about this program. They will advise whether you and your employer are eligible.

A workplace rehabilitation provider will conduct a workplace assessment and prepare a recovery at work plan in consultation with you, your employer and your doctor.

A member of your support team will:

If your request to use a SIRA-funded program has not been approved, find out how to request a review of a program decision.

Further information

Work trial program

The work trial program is a voluntary short-term work arrangement that provides you with suitable work.

COVID-19 update: This program can be used to assist workers maintain their capacity for work if their pre-injury employer has had to scale back/close down due to the impact of COVID-19

When your pre-injury employer is unable to provide suitable work, a work trial places you (the trainee) with a new employer (host employer) for a short-term work arrangement of up to 12 weeks.

As a trainee you can keep active and:

  • improve your capacity to return to your pre-injury job, or
  • develop skills, knowledge, and experience in order to obtain a new job
  • demonstrate your ability to a potential employer.

You don’t receive payment from your host employer during the work trial but you continue to receive weekly payments from the insurer.

The insurer or SIRA will pay for travel to and from the workplace as well as essential equipment to perform your work trial duties.

Read the work trial guidance material for more information.

Also read:

Eligibility

You are eligible if you:

  • are receiving or entitled to receive weekly workers compensation payments
  • have capacity to work but your employer can’t provide suitable duties
  • haven’t accepted a commutation or work injury damages settlement.

Employers are eligible if they:

  • don’t have a workers compensation liability to you
  • have no current employer/employee relationship with you
  • hold a current workers compensation policy or self-insurer licence
  • are not attached to your pre-injury employer by way of an insurance policy or insurance licence.

How to apply

Speak to your workplace rehabilitation provider or other members of your support team about using the work trial program if you can’t return to your job.

They will:

They should also use the work trial check list.

If your request to use a SIRA-funded program has not been approved, find out how to request a review of a program decision.

Further information

Equipment and workplace modification program

This program can be used to purchase equipment or make modifications to help you recover at work or start work with a new employer.

COVID-19 update: A worker who is receiving workers compensation payments and is required to work from home to manage social distancing requirements, may be able to be supported by SIRA’s equipment program

What do I need to do? Submit an application with evidence of the need to work from home due to COVID-19 for funding of relevant equipment using the vocational program details form.

Equipment and workplace modifications can be specific to your functional requirements or necessary for you to start a new role.

Read the equipment and workplace modification program guidance material for more information.

Eligibility

You are eligible if you:

  • are receiving or entitled to receive weekly workers compensation payments when the program commences
  • haven’t accepted a commutation or work injury damages settlement
  • have used your entitlement to new employment assistance – if starting work with a new employer.

How to apply

Speak to your workplace rehabilitation provider, or insurer case manager about using the equipment and workplace modification program.

They will:

  • determine if this program is suitable for you, can help you with equipment or workplace modifications that meet your needs and can be funded under this program.
  • arrange completion of the vocational program details form
  • organise insurer approval
  • organise payment for program costs using the vocational claim for payment form.

If your request to use a SIRA-funded program has not been approved, find out how to request a review of a program decision.

Further information

Training program

This program can help you develop new skills and qualifications for a different role with your pre-injury employer or start a new job.

COVID-19 update:  

Workers who are currently undertaking face to face training funded by SIRA, may need support to access equipment to study online if their training institution requires this.

What do I need to do? Discuss with the insurer and submit your request using the training application form and providing the information under the 'Do you need an extension amendment?' heading for the equipment if needed

Workers who may have to suspend their return to work for an extended period due to their workplace scaling back/closing down, may wish to consider if training could be used during this period to retain their motivation and prevent disengagement. For more information see SIRA’s training program materials

What do I need to do? Apply using the training application form. Document the reasons any of the program principles may not strictly be met and contact [email protected] if you are unsure.

What is it?

The training program can be used to pay for the costs associated with completing training with TAFE, a university or registered training organisation.

Costs might include course fees and associated expenses like stationery, textbooks, essential course equipment, travel and accommodation.

Read the training program guidance material for more information.

Eligibility

You are eligible if you:

  • are receiving or entitled to receive, weekly workers compensation payments when the program commences
  • haven’t accepted a commutation or work injury damages settlement
  • have used your entitlement to the education or training assistance benefit where eligible

How to apply

Speak to your workplace rehabilitation provider, or insurer case manager about using the training program if you can’t return to your job.

They will:

If your request to use a SIRA-funded program has not been approved, find out how to request a review of a program decision.

Further information

JobCover placement program

This program is designed to help you secure ongoing employment with a new employer.

COVID-19 update:

For employers who have employed workers using the JobCover Placement program (JCPP) but need to scale back/close their workplaces temporarily due to the impact of COVID-19, the duration of the JCPP for the worker will be increased to accommodate that period of change.

What do I need to do?

Employers should keep a record of the period of changed operations to support their claim for the incentive payments as their business re-opens along with the usual proof of payment of wages to the worker.

Re-negotiate the new end date of the JCPP agreement with the employer/worker/ insurer when known and submit the amended agreement form to the insurer.

There are three benefits available to eligible employers to encourage an employer to offer you a job:

  • incentive payments of up to $27,400 for up to 12 months
  • your wages are not included in the new employer's workers compensation premium for two years
  • the new employer is protected against the costs associated with your existing injury during the first two years of your employment.

Incentive payments increase according to the length of time you remain employed:

  • up to $400 per week for first 12 weeks (maximum of $4,800)
  • up to $500 per week for next 14 weeks (maximum $7,000)
  • up to $600 per week for next 26 weeks (maximum $15,600).

Read the fact sheet for workers and employers for more information.

Eligibility

You are eligible if you:

  • are receiving or entitled to receive weekly workers compensation payments when the program commences
  • can’t return to work with your pre-injury employer because of your injury
  • haven’t  accepted a commutation or work injury damages settlement.

Employers are eligible if they:

  • are able to offer employment to you for a minimum of 12 months
  • can provide a minimum of 64 paid hours per month or a return to your pre-injury hours
  • hold a current workers compensation policy or self-insurer’s licence.

Read the JobCover placement program guidance material for more information.

How to apply

Speak to your workplace rehabilitation provider, or insurer case manager about using the JobCover placement program.

They will:

  • determine if this program is suitable for you and help you find potential host employers and conduct a workplace assessment to match your capacity to the requirements of the job.
  • complete the JobCover program agreement form
  • organise insurer approval (agreement)
  • organise payments using the JobCover incentive payment claim form (for employers).

If your request to use a SIRA-funded program has not been approved, find out how to request a review of a program decision.

Further information

Transition to work program

This program helps pay for immediate or short term costs that might prevent you from starting work with a new employer.

COVID-19 update:

This program can be used to address a financial barrier that is preventing a workers from accessing new employment.

What do I need to do? Provide evidence of the financial barrier preventing you from accepting the offer of employment. Then submit your application to the insurer using the vocational program details form vocational program details form.

It provides funding of up to:

  • $200 to help you job-seek or start work
  • $5,000 to address immediate or short term barriers that prevent you from accepting an offer of new employment.

The funding could be used to pay for a range of things including:

  • travel costs
  • relocation and accommodation
  • child care
  • clothing and related expenses

Read the transition to work guidance material for more information.

Eligibility

You are eligible if you:

  • can’t return to work with your pre-injury employer because of your injury
  • have a barrier or need that is preventing you from finding or accepting new employment
  • are receiving or are entitled to receive, weekly workers compensation payments or recently stopped weekly payments because you started working
  • haven’t accepted a commutation or work injury damages settlement.
  • have used your entitlement to new employment assistance

How to apply

Speak to your workplace rehabilitation provider, or insurer case manager about using the transition to work program.

They will:

For information on what to do when a request to use a SIRA funded program has not been approved, find out how to request a review of a program decision.

Further information

JobCover6

This program is designed to help you secure employment with a new employer.

The JobCover6 provides three benefits to eligible new employers to encourage an employer to offer you a job:

  • incentive payments of up to $10,400 for up to 6 months
  • exemption of your wages from their workers compensation premium calculation for two years
  • protection against the costs of changes to your existing injury for up to two years.

Employer incentive payment

The employer incentive payment is up to $400 per week and is payable over the first 6 months of work up to a maximum amount of $10,400.

You are eligible if you:

  • have capacity for work and are looking for new employment.
  • are receiving, or are entitled to receive, weekly workers compensation payments under the Workers Compensation Act 1987 (1987 Act)
  • haven’t accepted a commutation or work injury damages settlement.

An employer may be eligible if they:

  • have offered employment to you for an agreed period for a minimum of 64 paid hours per month or a return to pre-injury hours. Fewer hours may be considered if it can be demonstrated that the you will progress to meet this requirement within a reasonable timeframe
  • hold a current workers compensation policy with an insurer or a self-insurer’s licence

Read the JobCover6 guidance material for more information

How to apply

Speak to your insurer case manager or workplace rehabilitation provider about using the JobCover6 program.

The JobCover6 information for workers and employers can be used to help you with finding an employment opportunity.

They will:

If your request to use a SIRA-funded program has not been approved, find out how to request a review of a program decision.

Connect2work

Connect2work is a voluntary short-term work placement with a host employer. It supports recovery at work for workers where:

  • your pre-injury employer is unable to offer suitable work due to or
  • you are looking for new employment.

How does it work?

Connect2work places you (the trainee) with a host employer for a voluntary short-term work placement of up to 12 weeks.

The insurer provides the host employer with an assistance payment of $200 per week for a combined total of up to 12 weeks (to a maximum amount of $2,400) to cover any out of pocket expenses to provide you with on the job training and support.

As a trainee you can keep active and continue your recovery through work by enabling you to increase your tasks and capacity for work.

The host employer does not pay you during the placement. If you are entitled, you will continue to receive weekly payments from the insurer during the Connect2work placement.

You will also receive payment for travel to and from the workplace as well as essential equipment to perform the duties.

Read the Connect2work guidance material for more information.

The Connect2work information for workers and employers can be used to help a worker find host placement opportunity.

For more information about work trial read the Work trial guidance material.

Hear2Talk

The Hear2Talk mental health phone support service is no longer available. A range of other mental health support services and information is available to help you or someone you know who is having a difficult time.

For any emergency assistance, call 000.

Crisis support servicesContactAbout the service
LifeLineCall 13 11 14
Available 24/7
Free telephone support service for anyone in Australia having difficulty coping or feeling suicidal.
13Yarn

Call 13 92 76
Available 24/7

13Yarn is run by Aboriginal and Torres Strait Islander people. It is a free national crisis support line for people who are feeling overwhelmed or having difficulty coping.
Beyond BlueCall 1300 22 4636
Available 24/7

Provides free mental health phone-based support for people who are concerned about anxiety, depression or suicide.

Other support servicesContactAbout the service
Mental Health Line (NSW)Call 1800 011 511
Available 24/7
24/7 NSW service which links people with NSW mental health services.
SANE AustraliaCall 1800 187 263SANE’s team of trained staff and volunteers provide free support, information, and resources.
Employee Assistance Program (EAP)Ask your employer if they have an EAP providerYour workplace may have an EAP available, which provides callers with access to free counselling support for people experiencing mental health challenges. You can usually check your EAP provider on your workplace intranet or contacting your manager or human resources.

Speak with your General Practitioner (GP)

You can also have a chat to your GP about any mental health challenges. Doctors can provide treatment or refer you to other services for mental health. If you don’t have a regular doctor, you can search for a GP close to you.

If you have a motor crash claim

SIRA’s CTP Assist service can help you if you or a family member have been injured in a motor crash. The team can help you navigate the claims process and understand your entitlements. Contact CTP Assist on 1300 656 919.

If you have a workers compensation claim

If you have been injured at work and have a workers compensation claim, you can contact 13SIRA (13 74 72) to understand your choices, rights, and responsibilities in the NSW Workers Compensation Scheme.