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SIRA bulletin - Issue 48

5 October 2022

Using workplace facilitated discussions to improve outcomes for people with psychological injuries

SIRA is partnering with the Australian Rehabilitation Providers Association (ARPA) to help improve the return to work outcomes of people with psychological injuries.

Returning to work after an injury can be particularly complex for people who have suffered workplace bullying, harassment or work-related stress.

To make the transition back to work easier, SIRA has introduced a new evidence-based service offering workplace discussions facilitated by rehabilitation providers.

People in the NSW workers compensation scheme can speak to their doctor, workplace rehabilitation provider, employer or insurer about accessing workplace facilitated discussions.

This initiative responds to action 10 of SIRA’s Return to Work Action Plan where SIRA committed to a range of initiatives to address poor return to work performance in the NSW workers compensation scheme.

SIRA issues letter of censure to icare

SIRA has issued a letter of censure to icare after it disclosed the personal and health information of injured workers, resulting in a breach of section 243(1) of the Workplace Injury Management and Workers Compensation Act 1998.

Building GP capability in workplace mental health

SIRA is partnering with other compensation schemes on a trial that seeks to help GPs implement clinical guidelines for the diagnosis and management of work-related mental health conditions in general practice.

Home building compensation insurance decision-making under review

SIRA has commenced a review of insurer eligibility practices in the home building compensation scheme. The review will examine icare’s compliance with approved eligibility criteria when granting insurance policies.

Special conditions imposed on Coca-Cola Europacific Partners API Pty Ltd

SIRA has imposed special conditions on the Coca-Cola Europacific Partners API Pty Ltd workers compensation self-insurer licence in response to poor compliance and claims management practices.

AAMI censured for failing to report a significant matter

A letter of censure has been issued to CTP insurer AAMI for failing to comply with its obligation to report a significant matter to SIRA.

Consultation open on changes to health provider regulation

Consultation is now open on draft regulation that will enable better regulation of providers of health treatment and related services in the workers compensation and CTP schemes.

CTP Insurer Claims Experience and Customer Feedback Comparison report

SIRA has published the CTP Insurer Claims Experience and Customer Feedback Comparison report, which compares insurers’ performance up to 31 March 2022.

Indexed adjustments to workers compensation benefits from 1 October 2022

The workers compensation benefits guide has been updated to include details on the latest indexed adjustments that apply to benefits from 1 October 2022.

Indexed adjustments to motor accidents benefits from 1 October 2022

From 1 October 2022 changes apply to legal costs and medico-legal fees, weekly benefits and damages payable under the Motor Accident Injuries Act 2017, and damages payable for non-economic and economic loss for the Motor Accidents Act 1988 and the Motor Accidents Compensation Act 1999

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